• Provide administrative support for signature events, including registration, payments, swag, prizing, and on-site support as needed. 

• Support silent auctions for signature and shared party events (solicitation, organization, and uploading to the auction platform). 

• Conduct sponsorship research, support follow-up, and assist with sponsor stewardship and event impact reporting. 

• Monitor and manage the general Events inbox and route inquiries to the appropriate team members. 

• Provide administrative support for community engagement initiatives (e.g., Service Clubs mailings, Corporate Challenge tracking, Birdies for Kids, and other campaigns). 

• Support community event prospecting and engagement for Edmonton and Northern Alberta. 

• Support shared party events and community events, including event-day support when required. 

• Maintain accurate, current donor and event records, actions, and reports in Raiser's Edge. 

• Contribute to additional projects and tasks as required to support the Signature and Community Events Team. 

Required Qualifications 

• Project management experience with the ability to prioritize multiple projects and deadlines. 

• Advanced knowledge of Microsoft Office products, including database management. 

• Proven ability to build and maintain strong working relationships (internal and external). 

• Ability to work in a results-driven, fast-paced, dynamic environment. 

• Strong problem-solving, communication, and conflict resolution skills. 

• Organized, detail-oriented, accountable, and proactive. 

• Ability to travel between locations in the Province of Alberta. 

• Valid Class 5 Driver’s License with a clean abstract. 

• Must provide a clear Police Information Check. 

Nice to Haves 

• Post-secondary education. 

• Experience supporting fundraising events, sponsorship administration, or donor/event databases (e.g., Raiser’s Edge) is an asset. 

What we offer  

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy: 

Comprehensive Compensation & Benefits 

• Competitive compensation 

• Full benefits plan with a strong focus on mental health  

• Health & Wellness Spending Account 

• Employee and Family Assistance Program (EFAP) 

Growth & Development 

• Professional development and training opportunities 

• Opportunity to participate in crossfunctional committees 

Flexibility & WellBeing 

• Hybrid work schedule  

• Vacation and personal days 

• 12 recognized statutory holidays 

Financial Wellness 

• RRSP / TFSA matching program 

• Financial Wellness sessions 

Culture & Community 

• A valuesdriven culture where people come first 

• Social events and teambuilding activities 

Your Key Responsibilities  

Family Support 

• Coordinate room bookings, check-ins/check-outs, inspections, and payments. 

• Provide welcoming, family-centered support and respond to questions/concerns. 

• Follow House policies and procedures, including emergency and risk reporting. 

• Greet visitors and accept monetary and gift-in-kind donations. 

Program Support  

• Support House programs and meal service (including Home for Dinner/Helping Hands) and help keep kitchen items stocked. 

• Welcome volunteer groups, provide orientation/tours, and ensure spaces and equipment are cleaned and reset. 

• Encourage family engagement with activities (e.g., Pet Therapy, Shuttle, Rejuvenation) through in-person communication and other channels. 

Volunteer Support 

• Assign and support volunteer tasks to ensure time is used effectively. 

• Train/orient new volunteers and share updates on procedures and programs. 

• Value, respect, and recognize volunteer contributions. 

House Management 

• Support day-to-day cleanliness, safety, and security of the House (inside and out). 

• Complete shift housekeeping duties and flag maintenance or repair needs to the General Manager. 

Required Qualifications 

• High school diploma. 

• Strong interpersonal skills; able to work with a wide variety of people. 

• Administrative experience preferred; comfortable with computers and database systems. 

• Able to work in a fast-paced environment, prioritize tasks, and problem-solve. 

• Must provide a clear criminal record check. 

What we Offer  

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy: 

Comprehensive Compensation & Benefits 

• Competitive wage 

• Employee and Family Assistance Program (EFAP) 

Growth & Development 

• Training and development opportunities 

• Opportunity to participate in crossfunctional committees 

Flexibility & WellBeing 

• 12 recognized statutory holidays 

Financial Wellness 

• Financial Wellness sessions 

Culture & Community 

• A valuesdriven culture where people come first 

• Social events and teambuilding activities 

Our Commitment to Diversity, Equity, Inclusion & Cultural Safety 

Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.  

Note first review of applications will be onMay 25, 2026, applications will be accepted until the position is filled.  

Why This Role Matters 

The Facilities Support role is essential to creating a safe, welcoming, and dignified home environment for families staying at Ronald McDonald House Alberta during some of the most stressful periods of their lives. By maintaining high standards of cleanliness, hygiene, and organization across guest rooms and shared spaces, this role directly supports family wellbeing, public health requirements, and the overall comfort of the House. Behind the scenes, Facilities Support ensures that families can focus on what matters most—the care and recovery of their child—while experiencing a true “home away from home.” 

Your Key Responsibilities Your Key Responsibilities 

• Room turnover including sweeping, dusting, wiping walls, cleaning curtains, windows and washrooms, making beds as per established standards  

• Ensuring linens and towels and laundered  

• Stocking of rooms and common areas with family supplies as required  

• Maintaining cleanliness in the kitchens, adhering to all Public Health guidelines  

• Sanitation and mopping of all common areas  

• Organizing all common areas and ensuring the areas are presented well to all guests.  This includes both indoor and outdoor living spaces  

• Placing all waste and recycling in proper receptacles  

• Identifying the need for and supporting response to pest management as required  

• Greeting and supporting Helping Hands volunteers and other cleaning focused volunteers  

• Acting as a contact and information source for contractors and vendors as required (ie: Alsco, Cintas, repair contractors)  

• Cross functional team support (Programs and Family Services) when required  

• Supporting the mission, vision and objectives of Ronald McDonald House Alberta   

• All other tasks as required  

Required Qualifications 

• High school diploma 

• 3+ years of experience as a Housekeeper 

• Ability to work with minimal supervision 

• Ability to do a physically demanding job 

• Must provide a clear criminal record check 

Nice to Haves 

• Experience in the hospitality industry with room turnovers 

• Standard First Aid CPR-C and AED certification 

What we Offer  

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy: 

Comprehensive Compensation & Benefits 

• Competitive wage 

• Employee and Family Assistance Program (EFAP) 

Growth & Development 

• Training and development opportunities 

• Opportunity to participate in cross functional committees 

Flexibility & Well-being 

• 12 recognized statutory holidays 

Financial Wellness 

• Financial Wellness sessions 

Culture & Community 

• A values driven culture where people come first 

• Social events and teambuilding activities 

Our Commitment to Diversity, Equity, Inclusion & Cultural Safety 

Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.  

Note first review of applications will be on May 22, 2026,  applications will be accepted until the position is filled. 

Thank You 

We thank all candidates who apply; however, only those selected for interview will be contacted. 

Required Qualifications 

• Strong interpersonal skills; capable of working with a variety of people 

• Strong computer skills with experience working with a database 

• Comfortable working in a fast-paced environment 

• Ability to problem solve and use critical thinking skills 

• Ability to flexibly complete tasks based on priority 

• Must be self-motivated and able to work independently 

• Must provide a current Criminal Background check 

What we Offer 

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy: 

• Comprehensive Compensation & Benefits 

• Competitive wage 

• Employee and Family Assistance Program (EFAP) 

• Growth & Development 

• Training and development opportunities 

• Opportunity to participate in cross-functional committees 

• Flexibility & Well-Being 

• Hybrid work schedule (role dependent) 

• 12 recognized statutory holidays 

• Financial Wellness 

• Financial wellness sessions 

• Culture & Community 

• A values-driven culture where people come first 

• Social events and team-building activities 

• A values-driven culture where people come first 

• Social events and team-building activities 

Our Commitment to Diversity, Equity, Inclusion & Cultural Safety 

Diversity, equity, inclusion, and cultural safety are guiding principles at RMHC Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process. 

• Scrape, clean, and sanitize dishes from the North & South Kitchen. 

• Clean, sanitize, sweep, and mop the North & South Kitchen, dish pit, pantry, and Grab & Go area. 

• Report equipment discrepancies and stock shortages to the Executive Chef. 

• Stock the Grab & Go area and pop machine. 

• Monitor and record dish machine temperatures and quat sanitizer PPM. 

• Monitor and record fridge and freezer temperatures for both North and South Kitchen. 

• Take out garbage whenever full. 

• Complete additional cleaning tasks as directed by the Executive Chef, Kitchen Assistant, or Facility Support Supervisor. 

• All other tasks, as required. 

Required Qualifications 

• Post-secondary education. 

• 1 year of related experience. 

• Ability to travel within the province of Alberta or access to reliable transportation for travel. 

• Standard First Aid, CPR-C, and AED certification. 

• Valid Class 5 driver’s license with a clean abstract. 

• Able to provide a clear Police Information Check. 

Nice to have 

• Experience working in a commercial kitchen or dish pit environment. 

What we Offer 

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy: 

Comprehensive Compensation & Benefits 

• Competitive wage 

• Employee and Family Assistance Program (EFAP) 

Growth & Development 

• Training and development opportunities 

• Opportunity to participate in crossfunctional committees 

Flexibility & WellBeing 

• 12 recognized statutory holidays 

Financial Wellness 

• Financial Wellness sessions 

Culture & Community 

• A valuesdriven culture where people come first 

• Social events and teambuilding activities 

Our Commitment to Diversity, Equity, Inclusion & Cultural Safety 

Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.  

Note first review of applications will be onApril 15, 2026, applications will be accepted until the position is filled. 

Thank You 

We thank all candidates who apply; however, only those selected for interview will be contacted. 

Why This Role Matters 

For many families, you’re the very first friendly face they meet when they walk through our doors. The way you welcome them, listen, and help with the little details of the day can bring comfort during a really stressful time. With every check-in, question answered, and quiet moment of support, you help families feel cared for and at home—so they can focus on being close to their child. 

Your Key Responsibilities 

Family Support 

• Support Family Services team with family check-in and check-out, and process room payment 

• Communicate House information and policies 

• Respond to family queries and concerns. 

• Identify, respond to, report and record emergency and risk situations in the manner communicated in training and in the emergency procedures manual.  

• Ensure adherence to House policies by registered guests and/or their approved visitors.  

• Accept and receive monetary and gift-in-kind donations. 

• Greet all visitors that arrive at the House.  

• To remain on their shift until replacement staff have arrived. 

• Assist with additional tasks and projects as needed 

Program Support  

• Liaise with Home for Dinner and Helping Hands groups and support. 

• Meet and greet volunteer groups, provide group orientation, collect paperwork and provide tours. 

• Ensure all equipment is properly cleaned and all areas of the facility used by groups have been tidied. 

• Support other House Programs such as Pet Therapy, Shuttle, and Rejuvenation 

• Support Development team at events, making donor phone calls, and writing thank you cards 

Volunteer Support 

• Assign tasks to volunteers as necessary. 

• Update volunteers on new procedures and programs/services. 

• Ensure volunteer time is utilized in an efficient and effective manner.  

• Value, respect and recognize the contributions of volunteers. 

• Train and orientate new volunteers. 

Required Qualifications 

• High school diploma. 

• Strong interpersonal skills; capable of working with a variety of people.  

• Minimum 6 months administrative experience is preferred.  

• Strong computer skills with experience working with a database. 

• Comfortable working in a fast-paced environment. 

• Ability to flexibly complete tasks based on priority. 

• Ability to problem solve and use critical thinking skills. 

• Must provide a clear criminal record check 

What we Offer  

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy: 

Comprehensive Compensation & Benefits 

• Competitive wage 

• Employee and Family Assistance Program (EFAP) 

Growth & Development 

• Training and development opportunities 

• Opportunity to participate in crossfunctional committees 

Flexibility & WellBeing 

• 12 recognized statutory holidays 

Financial Wellness 

• Financial Wellness sessions 

Culture & Community 

• A valuesdriven culture where people come first 

• Social events and teambuilding activities 

Our Commitment to Diversity, Equity, Inclusion & Cultural Safety 

Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.  

Why This Role Matters 

Third party events do more than raise funds—they build community around families who are going through the hardest moments of their lives. In this role, your coordination and attention to detail help deliver support build a strong donor experience, and guarantee accurate follow-up. That support directly strengthens Ronald McDonald House Alberta’s ability to keep families close to the care their child needs and provide comfort, stability, and connection while they heal. 

Your Role 

Your Key Responsibilities 

Community Engagement 

• Administrative support for Community Events 

• Community events prospecting and support  

• On site support of community events as needed and directed by supervisor 

• Maintain accurate, professional, and current Raiser’s Edge records, actions, and reports 

• All other tasks as required 

• Donors follow-up, stewardship, and event impact reporting 

• Other supports as required 

Required Qualifications 

• Advanced knowledge of Microsoft Office products, including database management 

• Proven ability to build and maintain strong working relationships, internally and externally 

• Ability to work in a results-driven, fast-paced, dynamic environment 

• Strong problem-solving, communication, and conflict resolution skills 

• Organized, detail-oriented, accountable, and proactive 

• Ability to travel between locations in the Province of Alberta 

• Valid Class 5 Driver’s License, with clean abstract 

• Must provide a clear criminal record 

Nice to Haves 

• Post-secondary education is preferred 

What we Offer  

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy: 

Comprehensive Compensation & Benefits 

• Competitive wage 

• Employee and Family Assistance Program (EFAP) 

Growth & Development 

• Training and development opportunities 

• Opportunity to participate in crossfunctional committees 

Flexibility & WellBeing 

• Hybrid work schedule  

• 12 recognized statutory holidays 

Financial Wellness 

• Financial Wellness sessions 

Culture & Community 

• A valuesdriven culture where people come first 

• Social events and teambuilding activities 

Our Commitment to Diversity, Equity, Inclusion & Cultural Safety 

Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.  

Note first review of applications will be onMay 12, 2026, applications will be accepted until the position is filled.