Your Key Responsibilities  

Family Support 

• Coordinate room bookings, check-ins/check-outs, inspections, and payments. 

• Provide welcoming, family-centered support and respond to questions/concerns. 

• Follow House policies and procedures, including emergency and risk reporting. 

• Greet visitors and accept monetary and gift-in-kind donations. 

Program Support  

• Support House programs and meal service (including Home for Dinner/Helping Hands) and help keep kitchen items stocked. 

• Welcome volunteer groups, provide orientation/tours, and ensure spaces and equipment are cleaned and reset. 

• Encourage family engagement with activities (e.g., Pet Therapy, Shuttle, Rejuvenation) through in-person communication and other channels. 

Volunteer Support 

• Assign and support volunteer tasks to ensure time is used effectively. 

• Train/orient new volunteers and share updates on procedures and programs. 

• Value, respect, and recognize volunteer contributions. 

House Management 

• Support day-to-day cleanliness, safety, and security of the House (inside and out). 

• Complete shift housekeeping duties and flag maintenance or repair needs to the General Manager. 

Required Qualifications 

• High school diploma. 

• Strong interpersonal skills; able to work with a wide variety of people. 

• Administrative experience preferred; comfortable with computers and database systems. 

• Able to work in a fast-paced environment, prioritize tasks, and problem-solve. 

• Must provide a clear criminal record check. 

What we Offer  

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy: 

Comprehensive Compensation & Benefits 

• Competitive wage 

• Employee and Family Assistance Program (EFAP) 

Growth & Development 

• Training and development opportunities 

• Opportunity to participate in crossfunctional committees 

Flexibility & WellBeing 

• 12 recognized statutory holidays 

Financial Wellness 

• Financial Wellness sessions 

Culture & Community 

• A valuesdriven culture where people come first 

• Social events and teambuilding activities 

Our Commitment to Diversity, Equity, Inclusion & Cultural Safety 

Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.  

Note: Applications will be accepted until the position is filled.  

Why This Role Matters 

Your work helps create moments of comfort, connection, and normalcy for families navigating a child’s medical journey. By preparing thoughtful programs and supporting volunteers, you help ensure every family experiences a welcoming community and opportunities for relaxation and fun. 

Your Key Responsibilities  

• Partner with the Program Supervisor to develop and coordinate monthly programming schedules. 

• Prepare spaces, materials, and supplies for family programs, activities, and special occasions. 

• Guide and support volunteers in delivering scheduled programs safely and effectively. 

• Welcome and steward Home for Dinner, Helping Hands, and other local volunteer groups. 

• Create inclusive activities that offer children and families relaxation, connection, and fun. 

• Collect feedback, evaluate programs, and recommend improvements to strengthen the family experience. 

• Collaborate across departments to support smooth operations and high-quality family programming. 

• Track program expenses, maintain supplies, and support programming within the approved budget. 

• Provide House tours and represent Ronald McDonald House Alberta as a welcoming community ambassador. 

Required Qualifications 

• High school diploma. 

• Experience in a human services environment and working with people from varied backgrounds. 

• Strong interpersonal, verbal, and written communication skills in English. 

• Ability to prioritize, problem-solve, and adapt in a fast-paced environment. 

• Ability to work evenings, weekends, and holidays as scheduled. 

• Standard First Aid with CPR-C and AED certification, a valid Food Safety Certificate, and valid WHMIS certification. 

• Ability to provide a clear criminal record check. 

Nice to Haves 

• Post-secondary education in a relevant human services field. 

• Experience working with children and families. 

• Experience coordinating programs and volunteers in a non-profit or community setting. 

• Experience with volunteer or development databases such as VolunteerHub or Raiser’s Edge. 

• Additional language skills. 

What We Offer 

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy: 

Compensation & Support 

• Competitive wage 

• Employee and Family Assistance Program (EFAP) 

Growth & Development 

• Training and development opportunities 

• Opportunity to participate in crossfunctional committees 

Well-Being 

• 12 recognized statutory holidays 

Financial Wellness 

• Financial Wellness sessions 

Culture & Community 

• A valuesdriven culture where people come first 

• Social events and teambuilding activities 

Our Commitment to Diversity, Equity, Inclusion & Cultural Safety 

Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.  

The first review of applications will take place on November 2, 2026. The posting will remain open until the position is filled. 

Thank You 

We thank all candidates who apply; however, only those selected for interview will be contacted. 

In this role, you will: 

• Plan, implement, and evaluate comprehensive mid-level and legacy giving strategies across the province, aligning activities with annual fundraising goals, organizational priorities, and long-term revenue objectives. 

• Develop cultivation, solicitation, stewardship, retention, and upgrade strategies that deepen donor engagement and increase philanthropic support from mid-level donors. 

• Lead the growth and evolution of the legacy giving program by identifying, cultivating, soliciting, stewarding, and recognizing planned giving donors. 

• Inspire and educate donors on charitable estate planning and tax-efficient giving opportunities, collaborating with professional advisors as appropriate. 

• Manage a portfolio of approximately 150 mid-level and planned giving donors and prospects, providing personalized engagement and timely relationship management throughout the donor lifecycle. 

• Identify, qualify, and transition donors to higher giving opportunities, including major gifts and planned gifts, while maintaining a healthy pipeline of future philanthropic support. 

• Develop compelling proposals, cases for support, and personalized gift opportunities; conduct direct solicitations to secure annual, multi-year, and planned gifts. 

• Partner with Stewardship and Marketing & Communications colleagues to support donor recognition, acknowledgement, impact reporting, and portfolio-specific fundraising materials. 

• Maintain accurate donor records, contact reports, proposals, opportunities, and moves-management activities within Raiser’s Edge and other relevant systems. 

• Monitor fundraising performance, donor retention, portfolio activity, and giving trends, using insights to identify growth opportunities and reduce donor attrition. 

Required Qualifications 

• 3+ years of proven fundraising experience. 

• Strong communication, interpersonal, and relationship-building skills. 

• Experience and confidence with public speaking, presentations, and donor conversations. 

• Outstanding organizational ability, project management, reporting skills, attention to detail, and follow-through. 

• Self-motivated with the ability to multi-task, exercise independent judgment, and manage competing priorities. 

• Demonstrated professionalism, discretion, and confidentiality when handling sensitive donor and organizational information. 

• Valid driver’s licence and access to reliable transportation, with the ability to travel throughout Alberta as required. 

• Strong computer and information management skills. 

• Commitment to ethical fundraising practices and professional standards. 

• Must provide a clear criminal record check. 

Nice to Haves 

• Experience with mid-level giving and/or legacy giving. 

• Experience using donor database and relationship management systems; proficiency with Raiser’s Edge is considered an asset. 

• Knowledge of charitable estate planning, tax-efficient giving opportunities, and planned giving best practices. 

What We Offer 

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy: 

Comprehensive Compensation & Benefits 

• Competitive compensation 

• Full benefits plan with a strong focus on mental health  

• Health & Wellness Spending Account 

• Employee and Family Assistance Program (EFAP) 

Growth & Development 

• Professional development and training opportunities 

• Opportunity to participate in crossfunctional committees 

Flexibility & WellBeing 

• Hybrid work schedule  

• Vacation and personal days 

• 12 recognized statutory holidays 

Financial Wellness 

• RRSP / TFSA matching program 

• Financial Wellness sessions 

Culture & Community 

• A valuesdriven culture where people come first 

• Social events and teambuilding activities 

Our Commitment to Diversity, Equity, Inclusion & Cultural Safety 

Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.  

Note first review of applications will be on October 2, 2026; applications will be accepted until the position is filled.  

Why This Role Matters 

The Facilities Support role is essential to creating a safe, welcoming, and dignified home environment for families staying at Ronald McDonald House Alberta during some of the most stressful periods of their lives. By maintaining high standards of cleanliness, hygiene, and organization across guest rooms and shared spaces, this role directly supports family wellbeing, public health requirements, and the overall comfort of the House. Behind the scenes, Facilities Support ensures that families can focus on what matters most—the care and recovery of their child—while experiencing a true “home away from home.” 

Your Key Responsibilities Your Key Responsibilities 

• Room turnover including sweeping, dusting, wiping walls, cleaning curtains, windows and washrooms, making beds as per established standards  

• Ensuring linens and towels and laundered  

• Stocking of rooms and common areas with family supplies as required  

• Maintaining cleanliness in the kitchens, adhering to all Public Health guidelines  

• Sanitation and mopping of all common areas  

• Organizing all common areas and ensuring the areas are presented well to all guests.  This includes both indoor and outdoor living spaces  

• Placing all waste and recycling in proper receptacles  

• Identifying the need for and supporting response to pest management as required  

• Greeting and supporting Helping Hands volunteers and other cleaning focused volunteers  

• Acting as a contact and information source for contractors and vendors as required (ie: Alsco, Cintas, repair contractors)  

• Cross functional team support (Programs and Family Services) when required  

• Supporting the mission, vision and objectives of Ronald McDonald House Alberta   

• All other tasks as required  

Required Qualifications 

• High school diploma 

• 3+ years of experience as a Housekeeper 

• Ability to work with minimal supervision 

• Ability to do a physically demanding job 

• Must provide a clear criminal record check 

Nice to Haves 

• Experience in the hospitality industry with room turnovers 

• Standard First Aid CPR-C and AED certification 

What we Offer  

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy: 

Comprehensive Compensation & Benefits 

• Competitive wage 

• Employee and Family Assistance Program (EFAP) 

Growth & Development 

• Training and development opportunities 

• Opportunity to participate in cross functional committees 

Flexibility & Well-being 

• 12 recognized statutory holidays 

Financial Wellness 

• Financial Wellness sessions 

Culture & Community 

• A values driven culture where people come first 

• Social events and teambuilding activities 

Our Commitment to Diversity, Equity, Inclusion & Cultural Safety 

Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.  

Note first review of applications will be on September 30, 2026,  applications will be accepted until the position is filled. 

Thank You 

We thank all candidates who apply; however, only those selected for interview will be contacted. 

Your Key Responsibilities 

• Room turnover, as per established standards.  Including washrooms, vacuuming, mopping, dusting, wiping walls, cleaning of windows and making beds. 

• Ensuring linens are laundered. 

• Maintaining cleanliness in the kitchens, adhering to all Public Health guidelines. 

• Sanitation and cleaning of all common areas. 

• Organizing both indoor and outdoor living spaces, and ensuring the areas are presented well to all guests.   

• Stocking of rooms and common areas with family supplies as required. 

• Placing all waste and recycling in proper receptacles.  

• Cross functional team support (Programs, Family Services, Maintenance, Development) as required. 

• Identifying, responding to, reporting, and recording critical incidents 

• Adhering to all Ronald McDonald House Alberta Occupational Health & Safety procedures  

• Supporting the mission, vision and objectives of Ronald McDonald House Alberta –providing a home away from home for any family with a sick or injured child 

• All other tasks as required. 

Required Qualifications 

• High school diploma 

• 3 years of experience as a Housekeeper 

• Able to work with minimal supervision 

• Attention to details 

• Ability to do a physically demanding job 

• Must provide a clear criminal record check 

What we Offer  

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy: 

Comprehensive Compensation & Benefits 

• Competitive wage 

• Employee and Family Assistance Program (EFAP) 

Growth & Development 

• Training and development opportunities 

• Opportunity to participate in crossfunctional committees 

Flexibility & WellBeing 

• 12 recognized statutory holidays 

Financial Wellness 

• Financial Wellness sessions 

Culture & Community 

• A valuesdriven culture where people come first 

• Social events and teambuilding activities